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Shipping rates and delivery options are calculated at checkout. Have a question about an order? Email thewillowcollectivepeoria@gmail.com.

Exchange Policy:

We want you to love your purchase!! Exchanges for store credit only within 3 business days. Item must be in original condition with tags attached and free of pet hair or smoke. Customer is responsible for all shipping costs.

Intimate goods including, but not limited to bralettes, swimsuits and hats are not available for return.

Special Orders and Custom Orders cannot be returned for any reason and will be considered final sale items. No exchange will be given on these items. Holiday items can be returned by exceptions only.

Clearance sale items are final sale.

If you want to exchange an item for store credit, please email thewillowcollectivepeoria@gmail.com and send your item to: The Willow Collective, 3605 W Willow Knolls Dr., Peoria, IL 61614

Shipping: Orders ship within 3–5 business days.